Terms and Conditions
1. Definitions and terms
Feminism for Real – is the name and its registered office is on Strada Matei Voievod, Bucharest.
Seller – Feminism for Real or any partner.
Buyer – natural person / legal entity or any legal entity that creates an Account on the Site and places an Order.
Client – natural person / legal person who has or obtains access to the CONTENT, through any means of communication made available by Feminism for Real (electronic, telephone, etc.) or based on an existing user agreement between Feminism for Real and it and which requires the creation and use of an ACCOUNT.
Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Client/Buyer and the Buyer’s history on the Site (Orders, tax invoices, Goods guarantees, etc.).
Site – the www.feminismforreal.com domain and its subdomains.
Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
Campaign – the act of exhibiting for commercial purposes, a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract – represents the remote contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content
all information on the Site that can be visited, viewed or otherwise accessed by using an electronic device;
the content of any e-mail sent to Buyers by the Seller by electronic means and/or any other available means of communication;
any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
information related to the Goods and/or Services and/or the rates applied by the Seller in a certain period;
information related to the Goods and/or Services and/or the rates charged by a third party with whom the Seller has concluded partnership contracts, during a certain period;
data related to the Seller, or other privileged data of the Seller.
Review – an evaluation written by the owner or beneficiary of a product or service, evaluation based on personal experience and his ability to make qualitative comments and to say whether or not the product or service complies with the specifications mentioned by the manufacturer.
Rating – way of expressing the degree of satisfaction of a User/Client/Buyer vis-à-vis a product. The rating is expressed in the form of stars, each product can receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User/Client/Buyer on a product or service.
Comment – assessment or observation with a critical purpose, on the side of a Review or another comment.
Question – the form of addressing other Users/Clients/Buyers in order to obtain information about the products or services from the respective page.
Answer – written information that is sent to the User/Client/Buyer who asked a Question on the Site, on the page of a certain product. The answer is an explanation offered by a User/Client/Buyer to another User/Client/Buyer in a discussion.
Document – these Terms and Conditions.
Newsletter – means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) about the Goods and Services and/or the promotions carried out by the Seller in a certain period, without any commitment from the Seller with reference to the information contained in this.
Transaction – collection or reimbursement of an amount resulting from the sale of a Good and/or Service by Feminism for Real, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the method of delivery.
Green stamp tax – the amount expressed in lei, paid by the Seller to the company authorized to take over the operations of collection, transport and recovery/recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications – all the specifications and/or descriptions of the Goods and Services as specified in their description.
2. Rights
Copyright on all content belongs entirely to Feminism for Real:
content exploration;
reproduction, translation or use of published information, only with the indication of the source;
copying or printing some materials for personal purposes, without selling them;
the insertion of some links to this website in its own pages (when the links are contained in commercial or advertising websites, a new window will be opened for viewing the Feminism for Real website; before making decisions based on the information contained in this website, you are obliged to contact our specialist staff.
Feminism for Real disclaims any responsibility for the content of the sites to which this web page refers. Data and information are presented on the Feminism for Real website for informational purposes only. Feminism for Real reserves the right to modify both the content and the structure of the site at any time and without notice. The services described in this site are valid only for Feminism for Real and are its exclusive property.
Any attempt of any kind to modify the image and information on this website, with the exception of its legal owner – Feminism for Real, as well as the creation of links, without the prior consent of Feminism for Real, gives the unilateral and unequivocal right that Feminism for Real Real to make use of all its prerogatives to address the legally competent courts for sanctioning these facts.
3. Contract documents
3.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its commercial operations.
3.2. The notification received by the Buyer, after placing the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
3.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If he changes the amount of Goods and/or Services in the Order, he will notify the Buyer at the e-mail address or phone number provided to the Seller when placing the Order and will return the amount paid.
3.4. The contract is considered concluded between the Seller and the Buyer at the moment the Buyer receives from the Seller, via e-mail and/or SMS, the notification of dispatch of the Order.
3.5. For Orders to be delivered to Feminism for Real showrooms and delivery points, prices and reservations for Goods and/or Services are valid 72 (seventy-two) hours after the Order is registered by the Buyer.
3.6. The document and information made available by the Seller on the Site will form the basis of the Contract, supplemented by the warranty certificate issued by the Seller or one of its suppliers for the purchased Goods.
4. Processing of personal data
Your trust in our services and staff is one of our main concerns. In this, to provide you with the best possible experience, we focus on continuous improvement in our entire activity.
Feminism for Real knows the importance of your personal data and is committed to protecting its confidentiality and security. That is why it is important for us to provide you in an integrated manner with the information related to the processing of your personal data, within the framework of these Terms and Conditions.
Feminism for Real is a Romanian legal entity, whose main object of activity is the production of batteries and accumulators.
Feminism for Real has its headquarters in Buzau, str. Bazalt, no. 7, Buzau county, is registered at the Trade Registry Office under no. J10/522/2016, having fiscal code RO36058135.
Feminism for Real respects the confidentiality of all our customers and the confidentiality of all visitors to our websites and will treat / process personal data with great care, under technical and organizational conditions of adequate security.
Feminism for Real processes the personal data received directly from you, as data subjects, or indirectly during the development of commercial / contractual relations and / or the registration and processing of orders in the Feminism for Real online store (with the web address feminismforreal.com ).
Personal data are collected either only with your agreement / acceptance, if they are offered knowingly, willingly, on your own initiative, or at the request of Feminism for Real, for example by registering orders, one of the online forms used, respectively the online contact form, the online product order form, Feminism for Real inquiry, inquiry about a product, etc., by subscribing to newsletters (of course, only after you have opted to receive these newsletters), by completing the data in the account registration form on a Feminism for Real website, etc.
Your use of this website and other Feminism for Real websites is subject to the present provisions and the general, technical and participation conditions of Feminism for Real.
If you do not agree with any of the terms of these terms and conditions, do not use any of our websites or provide us with your personal data. Certain services may be conditioned on the provision of your personal data.
Feminism for Real will only process your personal data to the extent that this step is necessary to fulfill the above-mentioned purposes, in compliance with legal data security and confidentiality measures.
5. What personal data does Feminism for Real process?
The processing of personal data is any operation or set of operations, which is carried out on your personal data, by automatic or non-automatic means, such as: collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation , use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, blocking, deletion, destruction, archiving.
To access the Feminism for Real websites, you do not need to provide us with any personal data.
In the context of carrying out the current activity of Feminism for Real, including the performance of commercial / contractual activity, registering online orders, subscribing to Feminism for Real newsletters, as well as in the context of fulfilling legal obligations, we may request certain personal data.
In this sense, Feminism for Real will process, among others, the following personal data: name and surname, telephone number, home / residence / transport address, e-mail address, optionally company name, IP address, etc.
6. What are the purposes of collecting personal data?
We use your personal data only for the following purposes:
Processing and transmitting orders placed on our website;
To provide you with a more personalized search experience according to your interests.
Running the commercial / contractual activity of Feminism for Real;
Marketing, promotion, advertising, contests, advertising lotteries, loyalty programs, including the transmission of general or personalized commercial offers; development and improvement of services
Management of relations with clients;
Commercial communication with clients through any means of communication;
Fulfillment of incidental legal obligations;
Communication with public or public interest bodies / authorities / institutions;
Audit and control / supervision activities;
Archiving, statistical purposes;
The resolution of disputes and litigations, the enforcement of court, arbitration decisions, court orders, etc.
Feminism for Real will consider all information collected from you as confidential and will not share it with third parties without your express and prior consent.
7. Who are the recipients of your personal data?
The recipients of the data may even be the (targeted) persons who provided the personal data, as follows:
Individual customers of Feminism for Real (current, former or potential), visitors, the general public, their representatives / proxies, legal or conventional (for the purpose of carrying out commercial / contractual relations);
Suppliers, service providers and other legal entities / business partners / contractual partners of Feminism for Real, authorities / public institutions;
The recipients (other than the concerned persons) of the data can be:
Central and local public authorities, judicial authorities, police, prosecutor’s office (within the limits of legal provisions and/or as a result of expressly formulated requests), banking companies, bailiffs, insurance and reinsurance companies, market research organizations (statistical purpose) And so on
The confidentiality of personal data will be ensured by Feminism for Real and will not be provided to third parties other than those mentioned in this document.
8. Processing of personal data for promotional purposes (marketing)
The personal data provided by you (such as: name and surname, telephone number, home / residence / transport address, e-mail address, optionally company name, IP address, etc.) may be processed by Feminism for Real respecting your rights, in particular the right to information and opposition, for the following purposes: marketing (including direct marketing), carrying out commercial communications for Feminism for Real products and services, including those developed together with a Feminism for Real partner, through any means of communication, including through electronic communication services. The personal data provided by you may be used for promotional purposes (marketing) and for the products or services of other partners of Feminism for Real,
If Feminism for Real intends to use your data for direct marketing purposes, (if the persons concerned have opted for this) you will be informed in advance. You can exercise your right to prevent such processing by selecting the appropriate boxes from the forms/documents used to collect personal data.
Regardless of the situation, if you want your personal data to stop being processed by Feminism for Real, you can expressly ask us to stop any data processing on our part. At the same time, when you want to stop receiving newsletters or informative materials from Feminism for Real, you can unsubscribe using the “Unsubscribe” or “Unsubscribe” link.
In relation to Feminism for Real, you, according to the applicable legal provisions, benefit from the following rights: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to opposition and the individual automated process.
9. Duration of personal data processing
In order to achieve the mentioned purpose, Feminism for Real will process your personal data during the entire period of Feminism for Real activities, until the moment you, or your legal / conventional representative, will exercise the right of opposition / deletion (with the exception of the situation in which Feminism for Real processes the data based on a legal obligation or justifies a legitimate interest). After the end of the personal data processing operations, for the purpose for which they were collected, if you or the legal / conventional representative will not exercise the right of opposition / erasure, according to the law, these data will be archived by Feminism for Real on the length of time stipulated in the Feminism for Real internal procedures and/or will be destroyed.
10. Terms and conditions gdpr (general data protection regulation)
What this means?
As a result of your consent, Feminism for Real representatives may contact you with information (commercial communications) about Feminism for Real services, products, by e-mail, SMS and other digital channels, such as social networks.
In order to adapt the information communicated according to your behavior and preferences and to offer you the best and personalized experience, we may analyze and combine your personal data.
When we analyze and combine your personal data, we will do so only in accordance with the applicable legal provisions, which could involve obtaining a prior approval or confirmation and/or additional information from you.
This data may include:
The data you wish to actively share with us, such as name and surname, telephone number, home / residence / transport address, e-mail address, optionally company name, IP address, etc.
Feminism for Real offers you the opportunity to withdraw your consent at any time, as stated on this page.
11. What security measures are used to protect your data?
In order to avoid the unauthorized use of personal data, as well as possible abuses, we use security methods and technologies, together with appropriate policies and work procedures, to protect the personal data collected.
The complete security of data transmitted via the Internet can never be guaranteed. While Feminism for Real makes every effort to protect your personal data, we cannot absolutely guarantee the security of data transmitted to Feminism for Real websites. Any data transmission is done at your own risk. Once we receive your information, we will use strict security procedures and measures against unauthorized, illegal use, destruction, accidental loss or disclosure of personal data.
12. The conditions of personal data transfers outside the EU and the European Economic Area
Data transfers outside the EU and the European Economic Area can only be made under the conditions provided by the specific national and EU legislation regarding the protection of citizens with regard to the processing of personal data and regarding their free movement.
13. What are your rights?
By reading this document, you have been informed about the rights you benefit from, according to the applicable legal provisions, namely: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to the opposition and the automated individual process. At the same time, when the processing is carried out based on consent, you have the right to withdraw your consent at any time in writing, addressed to Feminism for Real, under the conditions of the applicable legislation, without affecting the legality of the processing carried out on the basis of consent before its withdrawal.
Also, you have the right to object at any time, free of charge and without any justification, to the processing of personal data for direct marketing purposes, using, if necessary, the unsubscribe function included in the marketing materials.
For the other purposes, you have the right to object, at any time, free of charge, to the personal data you provide to Feminism for Real being the object of processing, with the mention of the data and the intended purpose, only for justified and legitimate reasons, related to your particular situation, with the exception of cases in which Feminism for Real demonstrates that it has legitimate and compelling reasons that justify the processing and that prevail over your interests, rights and freedoms or that the purpose is to ascertain, exercise or defend a right in court. In case of unjustified opposition, Feminism for Real is entitled to further process the data in question.
By reading this document, you have become aware and understand that the personal data provided to Feminism for Real constitute determining elements for accessing the services offered by Feminism for Real and/or carrying out the commercial/contractual activity.
If you, directly or through a representative, exercise the rights mentioned above, in an obviously unfounded, unjustified or excessive way, especially due to the repetitive nature, Feminism for Real can:
either to charge a reasonable fee taking into account the administrative costs for providing the information or communication or for taking the requested measures;
or refuse to comply with the request.
Also, if the persons concerned, directly or through a representative, exercise their right of opposition in an obviously unfounded, unjustified or excessive manner, especially due to their repetitive nature, Feminism for Real is entitled to consider the Contract concluded with the Feminism for Client Real de jure terminated, without any other formality or intervention of the courts, with the exception of a prior notification.
Also, you have the right to file a complaint with a supervisory authority and to file a legal appeal.
14. How can you exercise your rights?
To exercise these rights, you can address the Personal Data Specialist within Feminism for Real with a written, dated and signed request to the e-mail address: info@feminismforreal.com or to the following correspondence address: SC Feminism for Real SRL , Buzau, str. Bazalt, no. 7, Buzau county. A legible copy of the identity document of the signatory will be attached to the application.
15. Online sales policy
15.1. Access to place an Order is allowed to any Customer/Buyer.
For justified reasons, Feminism for Real reserves the right to restrict the access of the Client/Buyer in order to place an Order and/or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Client/Buyer on the Site, his actions could harm Feminism for Real in any way. In any of these cases, the Client/Buyer can contact the Customer Relations Department of Feminism for Real, to be informed about the reasons that led to the application of the aforementioned measures.
15.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the “Contact” section of the Site. The seller has the freedom to manage the information received without having to provide justifications for this.
15.3 In the event of an unusually high volume of traffic coming from an internet network, Feminism for Real reserves the right to ask Customers/Buyers to manually enter captcha validation codes, in order to protect the information on the Site.
15.4. Feminism for Real can publish on the Site information about Goods and/or Services and/or promotions practiced by it or by any other third party with which Feminism for Real has concluded partnership contracts, within a certain period of time and within the stock limit available.
15.5. All prices related to the Goods and/or Services presented on the Site are expressed in RON (RON) and include VAT
15.6. Under the conditions provided by law, the price of electronic goods displayed on the website includes the green stamp tax. If the Client/Buyer requests details regarding the exact amount added to the price of the Good, he/she will contact the Feminism for Real Customer Relations Department.
15.7. In the case of online payments, the Seller is not/cannot be held responsible for any other additional costs borne by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, in the event that the issuing currency differs from RON. The Buyer is solely responsible for this action.
15.8 All information used to describe the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the Seller, they are used exclusively for presentation purposes.
16. Assignment and subcontracting
The Seller may assign and/or subcontract to a third party for Services related to the fulfillment of the Order, with the Buyer’s information, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.
17. Intellectual and industrial property rights
17.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of Feminism for Real, its all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved.
17.2. The Client / Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than that originally intended by Feminism for Real, include any Content outside the Site, the removal of signs signifying Feminism for Real’s copyright on the Content, as well as participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of Feminism for Real.
17.3. Any Content to which the Client/Buyer has and/or obtains access by any means is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between Feminism for Real and it, and without any implied or express warranty by Feminism for Real with reference to that Content.
17.4. The Client / Buyer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
17.5. If Feminism for Real grants the Client/Buyer the right to use, in the form described in a separate user agreement, certain content, to which the Client/Buyer has or obtains access following this agreement, this right extends only to to that or those contents defined in the agreement, only during the existence of this or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of Feminism for Real for the respective Client/ Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is harmed in any way by this content, during or after the expiration of the user agreement.
17.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of Feminism for Real and/or the employee/prospect of Feminism for Real that mediated the transfer of Content, if it exists, in relation to that content.
17.7. Any use of the Content for purposes other than those expressly permitted by this Document or by the user agreement that accompanies it, if it exists, is prohibited.
18. Order
18.1. The Client/Buyer can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, then completing the Order by making payment through one of the expressly indicated methods. Once added to the shopping cart, a Good and/or a Service is available for purchase as long as there is stock available for it. Adding a Good/Service to the shopping cart, without completing the Order, does not result in the registration of an order, implicitly neither does the automatic reservation of the Good/Service.
18.2. By completing the Order, the Buyer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true on the date of placing the Order.
18.3. By completing the Order, the Buyer agrees that the Seller can contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
18.4. The Seller can cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other in the following cases:
18.4.1. non-acceptance by the issuing bank of the Buyer’s card, of the transaction, in the case of online payment;
18.4.2. invalidation of the transaction by the card processor approved by Feminism for Real, in the case of online payment;
18.4.3. the data provided by the Client/Buyer on the Site are incomplete and/or incorrect.
18.5. If the Client/Buyer requests withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date the Buyer informs the Seller of his decision to withdraw from the Contract. The amount will be returned as follows:
18.5.1. for Orders paid by online card -> by refund to the account from which the payment was made;
18.5.2. for Orders paid with Op/reimbursement/iTransfer/ Bank Card-> by bank transfer;
18.5.3. for Orders paid by consumer credit -> cancellation/recalculation of installment contract.
According to GEO no. 34/2014 , the period for returning a Good or giving up a Service expires within 14 days from:
– the day on which the Buyer takes physical possession of the last Good – if the Buyer orders multiple products in a single order that will be delivered separately.
– the day on which the Buyer takes physical possession of the last Good or the last part – in the case of the delivery of a product consisting of several lots or parts.
18.6. The Seller will be able to postpone the reimbursement of the amount until the receipt of the sold Goods or until the receipt of a proof according to which they have been shipped, in case he has not offered to recover the Goods himself (the most recent date will be taken).
18.7. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client/Buyer of this fact and will return to the Buyer’s account the equivalent value of the Good and/or Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
19. Goods / services for which the right of withdrawal is not ensured
19.1. The following are excluded from the right of withdrawal from the Contract:
19.1.2. service contracts, after the full performance of the services, if the performance has begun with the express prior consent of the Buyer and after he has confirmed that he has become aware of the fact that he will lose his right of withdrawal after the full performance of the Contract by the Seller;
19.1.3. the provision of Goods and/or services whose price depends on fluctuations on the financial market that the Seller cannot control and that may occur during the withdrawal period;
19.1.4. the supply of Goods made according to the specifications presented by the Buyer or clearly customized;
19.1.5. supply of Goods that are likely to deteriorate or expire quickly;
19.1.6. the supply of sealed Goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the Buyer;
19.1.7. the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;
19.1.8. the supply of alcoholic beverages whose price was agreed upon at the time of the conclusion of the Contract, whose delivery cannot be made before 30 (thirty) days and whose real value depends on market fluctuations that the Seller cannot control;
19.1.9. contracts in which the Buyer has specifically requested the Seller to move to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides services other than those expressly requested by the Buyer or provides Goods other than the spare parts indispensable for the execution of maintenance or repair work, the right of withdrawal applies to those additional Services or Goods ;
19.1.10. providing sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;
19.1.11. the supply of newspapers, periodicals and magazines, except for subscription contracts for the supply of such publications;
19.1.12. the provision of digital content that is not delivered on a physical medium, if the provision has begun with the express prior consent of the Buyer and after he has confirmed that he has become aware of the fact that he will lose his right of withdrawal.
20. Confidentiality
20.1. Information of any nature provided by the Buyer/Client of the Seller will remain the property of the Seller.
20.2. No public declaration, promotion, press release or any other way of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.
20.3. By submitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in his own interest, these ideas, concepts, know-how or techniques that you have sent to us through the Site. Feminism for Real will not be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide for other specifications in this regard.
20.4. By registering in the database of Feminism for Real, the Client/Buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of Feminism for Real: marketing service providers, other service providers; state, government agencies or insurance associations, when the specific legislation provides for this; other companies with which Feminism for Real can develop joint programs for offering goods and/or services on the market, etc.
21. Advertising
21.1. Feminism for Real newsletters are sent through specialized partners approved by Feminism for Real. Thus, the confidentiality and security of the information are ensured.
21.2. When the Customer creates an Account on the Site, he has the opportunity to express his agreement regarding the receipt of Newsletters. The option regarding the agreement issued by the Client can be modified at any time, by contacting Feminism for Real in this regard.
21.3. Opting out of receiving Newsletters by the Client or Buyer can be done at any time using the link specifically intended within any Newsletter, you can unsubscribe using the “Unsubscribe” or “Unsubscribe” link, or by written request through an email sent to the address info@feminismforreal.com
21.4. Renunciation of receiving Newsletters does not imply renunciation of the acceptance given for this Document.
22. Billing – payment
22.1. The prices of the Goods and Services displayed on the website www.feminismforreal.com include VAT according to the legislation in force.
22.2. The price, payment method and payment term are specified in each Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, the Buyer’s obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.
22.3. The Seller will send the Buyer the invoice related to the Order containing Goods and/or Services sold by Feminism for Real, with the exception of Goods and/or Services sold by Feminism for Real partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding invoices in the Buyer’s Account or by e-mail, to the e-mail address mentioned by the Buyer in his Account.
22.4. For a correct communication of the invoice related to the Order, the Buyer has the obligation to update his Account data as often as necessary and to access the information and documents related to each Order, existing in the Account.
22.5. Through this method of communication, the Buyer, accessing his Account, will have a record of the invoices issued by Feminism for Real, being able to save and archive them at any time and in any way he wishes.
22.6. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by Feminism for Real to the Account or via electronic mail, to the e-mail address mentioned in his Account.
22.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this issue at the email address: info@feminismforreal.com.
23. Delivery of goods
23.1. The Seller undertakes to deliver the Goods by door-to-door courier system to the Buyer or to Feminism for Real showrooms/warehouses, according to the Customer’s option.
23.2. The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
23.3. The seller will deliver the Goods and Services only on the territory of Romania.
24. Warranty
24.1. All Goods sold by Feminism for Real SRL, with the exception of resealed Goods, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are new (except resealed goods), in the original packaging and come from sources authorized by each individual manufacturer.
24.2. In the case of Goods sold and delivered by Feminism for Real SRL, the warranty certificates are either issued directly by the manufacturer, or they are issued by Feminism for Real SRL. They are valid only with the signature and stamp of an ANRE authorized fitter for products intended for residential use or an authorized car electrician for mobile products.
24.3. The warranty periods differ depending on the type of product and are mentioned in the product description and on the certificates issued by Feminism for Real SRL.
24.4. Feminism for Real SRL is responsible for the legal guarantee of compliance, as a Seller according to the legal provisions. If the average duration of use of a product is less than 2 years, the guarantee of conformity is reduced to that period.
24.5. The terms and conditions of the guarantee are in accordance with the legal provisions: Government ordinance no. 140 / 2021 regarding consumer protection, law no. 21 / 1992 regarding the sale of products and their associated guarantees. The warranty period is mentioned in the certificate issued by the manufacturer/importer and begins to run from the date written in the purchase invoice; this period is also confirmed by the guarantee certificate related to the fiscal invoice issued by Feminism for Real SRL.
24.6. The duration of the warranty period is extended by the time elapsed from the date on which the lack of conformity was brought to the knowledge of the Seller or the product was handed over to the person designated by him until the date of bringing the product to normal use, respectively the date of the written notification in order to pick up of the product or of the actual delivery of the product to the Buyer.
24.7. Defective products within the term of the legal guarantee of conformity, when they cannot be repaired or when the cumulative duration of non-functioning due to deficiencies occurring in the term of the legal guarantee of conformity exceeds 10% of the duration of this term, at the consumer’s request, will be replaced by The seller or he will refund the value of the respective product. The rights conferred on the basis of the commercial guarantee are in accordance with the legal provisions. These legal rights are not affected by the warranty offered. The operations performed by the service during the warranty period will be mentioned on separate documents; these documents become an integral part of the guarantee certificate.
24.8. The maximum settlement term for the guarantees requested by natural persons is 14 calendar days from the date on which the buyer, as the case may be, brought the lack of conformity of the product to the knowledge of the Seller or handed over the product to the Seller or to the person designated by him based on a document of delivery-receipt. After bringing the product into compliance, it can be picked up directly from the Service or it can be requested to be sent by courier.
24.9. Post-warranty repairs can take up to 90 days.
24.10. Bringing into compliance can be done by:
– troubleshooting / repairing the product;
– partial or complete replacement of the product;
– replacement with products with performance at least similar / equal to that of the product that cannot be repaired or replaced with the same model;
– the return of the product value in the event that repair or replacement is not possible;
24.11. Responsibilities of the Customer
The warranty conditions do not apply to problems or damages caused by the customer or in circumstances such as, but not limited to the following:
– the product has been tampered with, repaired and/or modified by unauthorized personnel;
– the serial number of the product (S/N – “serial number”, IMEI, batch, etc.), components or accessories have been modified, canceled or removed;
– the warranty seals have been broken or changed;
– the product has physical defects: bumps, cracks, chips, rust or shows traces of use in inappropriate conditions: inadequate supply voltages, subject to large variations in temperature and pressure, incorrect handling, incorrect settings and installations, penetration of liquids, metals or other substances inside the equipment, etc.;
24.12. The procedure for sending products under warranty for service The products brought or sent to the attention of the service department must be complete, contain all the accessories (we recommend that they be brought, sent in the original packaging or a suitable packaging for transport safety) and accompanied by a copy of the fiscal purchase invoice and the warranty certificate.
Products that require a guarantee can be sent to the address: str. Bazalt, no. 7, Buzau, Buzau county, the Seller must be notified through one of the means of communication mentioned at http://feminismforreal.com/.
In the event that the warranty request is unjustified, and the product works according to the manufacturer’s specifications, the applicant will pay the costs related to the transport, as well as the cost of diagnosing the product, established by the Service Department, after verification.
The loss of the issued warranty certificate, as well as the damage, erasure or loss of the label containing the product identification data (S/N, IMEI, batch, etc.) may lead to the loss of the warranty. If the Buyer did not receive the related warranty certificate issued by Feminism for Real SRL with the invoice or by e-mail, he can request it at any time through one of the means of communication mentioned at http://feminismforreal.com/.
Products not picked up from the service unit within 6 months from the completion of operations will be declared abandoned and handed over to the institutions responsible for scrapping (according to the provisions of the Civil Code).
25. Transfer of ownership of goods
Ownership of the Goods will be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the Order (understood by delivery – the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made by the Seller’s staff) .
26. Registration of reviews, comments, questions and answers
The registration of Reviews, Comments, Questions and Answers can be done, by Users / Clients / Buyers, in the “Questions and answers of clients” and “Reviews” sections. The information entered can be both positive and negative, and will refer to the characteristics and how to use a product or service.
When registering a specific Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
Each User / Client / Buyer, when registering a Review / Comment / Question / Answer in the mentioned sections, undertakes to comply with the following rules:
to refer only to the characteristics and/or the way of use of a certain product or service, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the Order is carried out;
to use only the Romanian language. Words or expressions that, although not considered Romanian, are widely used in all environments related to the respective field are also allowed (eg: mouse, notebook, plug and play);
to use appropriate, non-offensive language, without terms that may offend or affect any other User/Client/Buyer;
to ensure the correct framing of the content entered on the Site as follows: any Question will be entered in the “Questions and customer answers” section, and any Review will be entered in the “Reviews” section;
to ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
to use this facility only to communicate or obtain additional details about a certain product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
not to provide or request, in any way and to any extent, personal data (contact details, information about delivery or home address, telephone numbers, email addresses, name and/or surname, etc.) or any other information that may determine the disclosure of these personal data;
not to enter information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
not to try to defraud the services provided by the Seller or to write Reviews / Comments / Questions / Answers that contain advertising materials;
not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this sense the contact data of the Seller registered on the Site will be used.
In addition to a realistic critical evaluation, when registering a Review, the User / Client / Buyer will also add a relevant Rating for the related product or service. Reviews, together with their corresponding Ratings, will influence the general Rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase in the General Rating, and a Review accompanied by a low Rating leads to a decrease in the General Rating.
Users / Customers / Buyers who write Reviews to which they attach photo or video files will comply with the following rules:
the uploaded files will contain images and/or videos that refer to the product or service for which the Review is written, ensuring that the uploaded files respect copyright;
uploaded files will not contain violence, adult content, licentious language or other content that offends a person/group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual orientation sexual or political;
the uploaded files will not contain information related to other people;
the uploaded files will not contain URLs or watermarks to sites that carry out the same commercial activity as the Seller.
When a Review / Comment / Question or Answer is flagged by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine if it violates the Website Terms and Conditions . The texts, photos or videos entered are removed from the Site only after their examination by the Seller.
If the Seller finds repeated violations of the Terms and Conditions, it reserves the right to suspend the possibility of the User / Customer / Buyer to write Reviews / Comments / Questions or Answers in the sections “Questions and answers of customers” and ” Reviews”.
For notifications or complaints related to the purchased Good and/or Service, Buyers have at their disposal the notification form on the Website, located on the Contact page.
27. processing of personal data
27.1. Feminism for Real is registered in the Registry of Personal Data Processing under number 1950.
27.2. According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of this data, amended and supplemented, Feminism for Real has the obligation to administer in safe conditions and only for the specified purposes, the personal data that you provide us .
27.3. The purpose of data collection is: informing Customers/Buyers regarding the status of their Account, informing Buyers regarding the evolution and status of Orders, evaluation of the Goods and Services offered, commercial activity, promotion of Goods and Services, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and Customer/Buyer behavior.
27.4. By completing the data in the account creation and/or order form, the Buyer declares and unconditionally accepts that his personal data will be included in the Feminism for Real database, and gives his express and unequivocal consent for all this personal data to be stored , used and processed unlimited territorially and/or temporarily by Feminism for Real, their affiliates and collaborators for the development and/or development by Feminism for Real, their affiliates and collaborators of activities such as, but not limited to, activities commercial, product and service promotion, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior. Also,
27.5. By reading the Document, you have become aware of the fact that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene, the right to oppose, the right not to be subject to an individual decision, the right to address justice in case of violation of the rights guaranteed by Law 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of such data.
27.6. Based on a written request, dated, signed and sent to the address: Bazalt str., no. 7, Buzau, Buzau county, for the attention of SC Feminism for Real SRL, you can exercise, free of charge, for one request per year, to confirm whether or not your personal data is being processed.
27.7. Based on a written request, dated, signed and sent to the address: str. Bazalt, no. 7, Buzau, Buzau county, to the attention of SC Feminism for Real SRL, you can exercise your right to intervene on the data, as the case may be:
27.7.1. rectification, updating, blocking or deletion of data whose processing is not in accordance with Law 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of such data, especially incomplete or inaccurate data;
27.7.2. the transformation into anonymous data of data whose processing does not comply with Law 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of such data;
27.7.3. the notification to third parties to whom the data were disclosed, if this notification does not prove impossible or does not involve an effort disproportionate to the legitimate interest that could be harmed.
27.8. Also, Feminism for Real can provide the Buyer’s personal data to other companies with which it is in partnership, but only on the basis of a confidentiality commitment from them, by which they guarantee that these data are kept safe and that the provision of these personal information is done according to the legislation in force, as follows: providers of marketing services, courier, payment/banking services, telemarketing or other services, provided by companies with which we can develop joint programs for offering our Goods and Services on the market , insurers.
28. Force majeure
28.1. None of the parties will be responsible for non-execution of its contractual obligations, if such non-execution on time and/or in an appropriate manner, in whole or in part, is due to a force majeure event. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided.
28.2. If, within 15 (fifteen) days from the date of its occurrence, the said event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim other damages to the other.
29. Applicable law – jurisdiction
This Agreement is subject to Romanian law. Any disputes arising between Feminism for Real and Clients/Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in the Municipality of Buzau.
These provisions may undergo occasional changes / updates. We recommend that you check these provisions each time you use the Feminism for Real websites, in order to be informed about them at all times. By accessing the Feminism for Real websites or using the services, ordering Feminism for Real goods through the mentioned websites, after the changes, the new provisions will be considered accepted.
This set of Terms and Conditions was updated on 03.03.2023
